Credit Check


A credit check does not create a contract, nor does it require your client to create terms.


Yes, running an automated credit application will create a Verified Contact.


The CustomerConnect underwriting team determines the passing credit scores. We have underwritten thousands of clients to this standard and this is how we make our decisions of who we extend credit to.



No, CustomerConnect does not support discounts for early payments.



Your customers are able to dispute an invoice by following these steps:

  • Click on the link to their wallet (found in the transaction notice) where a dispute message box will appear
  • The invoice amount field displays the invoices current balance
  • The dispute amount field allows contact to enter an amount to dispute
  • Customer enters an explanation of their dispute and hits submit
  • When submitted, the invoice status will change to “Disputed” and an email notification will be sent to the merchant

CustomerConnect Dispute



Yes, you can key them into the interface or via the API to automate payments for your Authorized Contacts.



Yes, your client simply has to fill out the credit app and agree to the payment terms which creates an Authorized Contact that you can automate payments.


Yes, but only for payment requests. The Merchant sets the minimum percentage of payment that is required. These settings are available throughout the Platform for different modalities and can be set as defaults.

Recurring Payments


Yes, the platform supports recurring payments.



They become a Verified Contact in the system that is not enabled for automated payments. Instead, they receive a request for payment that they must approve.


Your company admin for the platform decides whether the terms are fixed or if a user is allowed to change them.

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