Credit Check

 

A credit check does not create a contract, nor does it require your client to create terms.

 

Yes, running an automated credit application will create a Verified Contact.

 

The CustomerConnect underwriting team determines the passing credit scores. We have underwritten thousands of clients to this standard and this is how we make our decisions of who we extend credit to.

Discounts

 

No, CustomerConnect does not support discounts for early payments.

Dispute

 

Your customers are able to dispute an invoice by following these steps:

  • Click on the link to their wallet (found in the transaction notice) where a dispute message box will appear
  • The invoice amount field displays the invoices current balance
  • The dispute amount field allows contact to enter an amount to dispute
  • Customer enters an explanation of their dispute and hits submit
  • When submitted, the invoice status will change to “Disputed” and an email notification will be sent to the merchant

CustomerConnect Dispute

Invoicing

 

Yes, you can key them into the interface or via the API to automate payments for your Authorized Contacts.

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